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FAQ
Q: Can you send samples?
A: Of course, we can provide customers with free samples and express shipping service to all over of the world.
Q: What product information do I need to provide?
A: Please kindly provide the grade, width, thickness, surface treatment requirement should you have and quantities you need to purchase.
Q: It's my first time to import steel products, can you help me with it?
A: Sure,we have agent to arrange the shipment, we will do it together with you.
Q: What ports of shipment are there?
A: Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can specify other ports according to your needs.
Q: What about product prices information?
A: Prices various according to periodic price changes of raw materials.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment or based on BL copy or LC at sight.
Q: Do you provide custom made Products service?
A: Yes,if you have your own design , we can produce according to your specification and drawing.
Q: What are the certifications for your products?
A: We have ISO 9001, MTC, third parties’ inspections are all available such SGS, BV ect.
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